January 3, 2009We’ve seen this process improve sales systems to turn poor results into a hefty 45% conversion rate of prospects into new customers. Lasting sales performance rarely comes from super-star performers. It comes from great sales management systems. Good systems are reliable and they enable all your sales people to improve and maintain their performance. We [...]
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January 2, 2009I had heard a story regarding integrity several years ago when I was in the Marine Corps. I had spent twelve years as a Marine, and it will never leave me. You know what they say, once a Marine, always a Marine. Now I don’t know if the story that I’m about to tell is [...]
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January 2, 2009Julian Blee – Voice Inflection Voice inflection is an imperative part of the telesales process. So much so that a large percentage of sales people destroy their telephone presentation before it has even had a chance to begin by utilising the wrong type of voice inflection. A vast majority of sales people are not even [...]
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January 2, 2009I joined a Toastmasters club seven years ago hoping to improving my public speaking skills. At the time, I didn’t really consider whether it would enhance my sales career, but it definitely has. As I was leaving my weekly Toastmasters meeting last Monday, I found myself thinking about how Toastmasters training is complementary to a [...]
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